The Australian Government has produced a booklet “Steps to enter an aged care home” on the My Aged Care website (myagedcare.gov.au).  If you have any questions after reading the booklet please call My Aged Care on 1800 200 422 (Note that calls from mobile phones may incur additional charges).

To supplement the My Aged Care Services, DVA has developed a booklet “The veteran’s guide to moving into an aged-care home”  In addition DVA has a web page to outline the process for moving into an aged-care home including the Aged Care Funding Instrument (ACFI) rating.  This rating impacts the level of support DVA provide.  If you have any questions regarding the content of the booklet or understanding the process please call DVA on 1800 838 372 (Note that calls from mobile phones may incur additional charges)